Set out below are telephone numbers to use in the event
of a lost or stolen card.
Contacting us direct
During British Isles office hours you can contact us on
the following telephone numbers.
Standard Bank Isle of Man Limited -- 44-1624-643643
Standard Bank Jersey Limited -- 44-1534-881188
Contacting the Visa Global Customer Assistance Service
Outside British Isles office hours or if you wish to use
a freephone number, you can route your call to any of the
following numbers:
| If you are calling from |
Current telephone number |
| Anguilla |
1 800 847 2911 |
| Antigua |
1 800 847 2911 |
| Aruba |
800 1518 |
| Australia |
1 800 125440 |
| Austria |
0800 200 288 When prompted enter 800-892-8134 |
| Bahrain |
800 006 |
| Barbados |
1 800 847 2911 |
| Belgium |
0800 18397 |
| Bermuda |
1 800 847 2911 |
| Bonaire* |
001 800 847 2911 |
| Brazil |
000 811 933 5589 |
| British Virgin Islands |
1 800 847 2911 |
| Canada |
1 800 847 2911 |
| Cayman Islands |
1 800 847 2911 |
| Chile |
1230 020 2136 |
| Colombia |
980 912 5713 |
| Costa Rica |
0 800 011 0030 |
| Curacao* |
001 800 847 2911 |
| Denmark |
800 10277 |
| Dominica |
1 800 847 2911 |
| Dominican Republic |
1 800 847 2911 |
| Finland |
0800 10057 |
| France |
0800 90 1179 |
| Germany |
0800 814 8440 |
| Greece |
00 800 11 638 0304 |
| Grenada |
1 800 847 2911 |
| Guam |
01 800 164 4000 |
| Guatemala |
1800 999 0115 |
| Hong Kong |
800 967025 |
| Hungary |
06 800 11272 |
| Indonesia |
001 803 1933 6294 |
| Ireland,Republic of |
1 800 55 8002 |
| Israel |
1 800 941 1605 |
| Italy |
800 819014 |
| Jamaica |
0 800 847 2911 |
| Japan |
00531 11 1555 |
| Liechtenstein |
0800 89 4732 |
| Luxemburg |
0800 2012 |
| Malaysia |
1 800 80 0159 |
| Mexico |
001 800 847 2911 |
| Monsterrat |
1 800 847 2911 |
| Netherlands |
0800 022 3110 |
| New Zealand |
0800 443019 |
| Norway |
800 12052 |
| Panama |
001 800 111 0016 |
| Philippines |
1800 1111 9015 |
| Portugal |
0800 8 11 824 |
| Puerto Rico |
1 800 847 2911 |
| Saba* |
1 800 847 2911 |
| Saint Eustatius* |
1 800 847 2911 |
| Saint Kitts/Nevis |
1 800 847 2911 |
| Saint Maarten* |
1 800 847 2911 |
| San Marino |
800 819 014 |
| Singapore |
800 110 0344 |
| South Africa |
0800 990 475 |
| Spain |
900 99 1124 |
| Sweden |
020 793146 |
| Switzerland |
0800 89 4732 |
| Taiwan |
008 010 3008 |
| Thailand |
001 800 11 535 0660 |
| Trinidad/Tobago |
1 800 847 2911 |
| Turks and Caicos |
0 1 800 847 2911 |
| United Kingdom |
0800 891 725 |
| United States |
1 800 847 2911 |
| Venezuela |
0800 1 002 167 |
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