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Your privacy is very important to us, we are therefore working within the following five principles governing the use of your personal data.
We endeavour to take all reasonable steps to protect your personal data, including the use of encryption technology, but cannot guarantee the security of any personal data you disclose online. You accept the inherent security implications of communicating with us over the Internet and will not hold Standard Bank Offshore Group Limited responsible for any breach of security unless we have been negligent or in wilful default.
Principle 1
Principle 2
Principle 3
Principle 4
Principle 5
Principle 1
We will not share your personal data with any organisation unless you have authorised us to do so.
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Principle 2
To enable us to monitor and improve our services, we may gather certain information about you when you use it, including details of your browser version, domain name, IP address and the details of the web site you came from. In addition we may gather and analyse information on our visitors' routine use of this website. We use this information to monitor which areas of the website are most frequently visited, to assist us to continue developing a value-added service. This information is pooled so individual personal information, behaviour or patterns cannot be identified.
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Principle 3
On some parts of our website we use so-called "cookie" technology. Cookie technology consists of small pieces of data or a small text file which is given to your browser by our webserver when you visit our website. This data is stored on your browser. The cookie is sent back to our webserver each time you visit our website. Cookies are not computer programs and do not run on a computer like programs do. They cannot gather information or function on their own. They cannot collect any personal information about you or your machine and cannot gather data or information about what you do on the Internet. Cookies merely enable us to provide a more valuable online experience to you. While you can set up your Internet browser to disable cookie technology, we do not recommend that you do this since some parts of this website and our online services may not function properly, or at all.
Cookies will expire after a predetermined amount of time and will not be used as an opportunity to market further products and services. Cookies will solely be used to enable our systems to identify whether you are a registered user of our Internet service.
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Principle 4
Every effort will be made to ensure that the personal data held by us is accurate. Should you believe that your personal data is inaccurate you may request a copy of the personal data held by us. Should an amendment be required please advise your client relationship officer.
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Principle 5
Personal data will be held in compliance with the relevant data protection legislation in force in the Isle of Man and/or Jersey. Any personal data collected will only be used, unless instructed otherwise, to provide you with any service applied for; update and enhance our records; improve client service and assist in the resolution of any queries.
If at any time you believe that we have not adhered to the above principles, please notify our Compliance Department by E-mail at compliance@sboff.com where all reasonable efforts will be made to promptly determine and resolve any issues.
When we contact you by telephone or when you telephone us, calls are recorded and may be monitored to ensure security for you and our staff, and to help maintain our service quality.
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Issued: 23/05/02
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